SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is as seen in the photo, good size and good quality. The shipment was extremely delayed, it took two months to arrive.
Esta muy lindo y se ve de buena calidad
hello, the truth is that the frog is very good, only too small I would like a pink version and a little fatter to store bills and a little more security so that it does not coins come out
I got a lot more before the estimated date, I'm very satis date and I love the article <3
perfect present for my Naruto obsessed boyfriend
The person who bought it thought it was bigger, jajja but liked me anyway
Great material, has a good internal space, true picture.
Very father, good quality.
es lo que espera, muy bonito el artículo
Thank you very much they are beautiful
The product is accurate, looks very tender, super recommended :)
I am very happy with my product, it arrived well packed and before the estimated date. I recommend this shop as the product is of good quality.
Nice, my son loves it.
Love the little man. Texture is kinda weird, but makes sense with the price it was given. More saturated than expected, other than that it's what I hoped for.
Just like the picture, just be careful with the metal and clear edges does not have so much room for banknotes, you can only store a few coins.
Very cute wallet! Soft but not super roomy, just for the little thing Ordered 11 November arrived 21 November Tula Satisfied with the purchase!
Arrived earlier than expected, feels good quality and is very nice
The parcel was not tracked, drove 21 days, less calculated delivery time. A fairly large frog, sewn well, tightly stuffed, there are not much places inside, Russian bills are already hardly wet, the little thing is just right. The mouth was hard to open for the first time, but a couple of times open and it passes. Holds tight. At the edge of the mouth, not a lot of the fabric leaves Green, the feeling that it rushes, but it seems not critical, the main thing is not to mow it it it Quite an excellent toad. Thanks store
Very beautiful and soft frog everything corresponds to the description and everything came on time.
I arrive super fast to colombia is just like in the picture this hermosooo!
Excellent service, same as the photo, arrived in good condition and took 2 weeks to reach Viña
Not very high quality, for how much is enough, for so much enough, cheap enough. Funny still frog, so I'm happy)
One of the best shopping, recommended to everyone, is very useful, very nice to touch, highly recommended to everyone. Arrived earlier than expected