SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I can just hold some sweets. I'm shaking you.
It's been packed very well.
Very well packaged and still with holder rings Thank you
Cute little smoothie bowls
Perfect looks exactly like the photo
Bowls are cute, spoon not so much, overall it’s fine
I love them!!! They look beautiful and the food tastes better!!! Advice a thousand times, yeah. I 'd buy it back.
I ship super fast and I like it muchisisisimo is very nice
so beautiful good size! perfect for my toddler, very cute
Can recommend. All okay
Better quality than I expected, I recommend! No cracks, nicely polished.
All Super! Bowl the sprawdzają, myślałam sincerely that will be smaller, but are perfect for breakfast, type yogurt fruit or smoothie.
Product arrived well packaged. Quality is amazing! Thank you very much store.
Loved it's perfect, packaged good
Superb bols, exactly like on the foto .. Shipping in 2 weeks in France. Thanks to the store.
Little bit small and wobble a bit but apart from that they are great
Excellent store. Very fast shipping. Arrived in excellent condition. Don't hesitate to use this seller-I will be buying from them again. Thank you to the seller
Smaller than expected but makes my food look aesthetically pleasing. Made of real coconut shell
love it. beautiful bowls and spoons . thank you
Happy with the purchase, some bowls are somewhat fragile but will be fabulously well with a good presentation on the table
Cool coconut) Yes, they are slightly different in shape, but they are nature, they are natural. There is no absolute simetry in nature. They are beautiful