SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 2-10 Business days |
Canada, Europe | 2-10 Business days |
Australia, New Zealand | 2-10 Business days |
Central & South America | 7-30 Business days |
Asia | 7-20 Business days |
Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Delivery 12 days to Nizhny Novgorod. To the store Pyaterochka. Cool set! The child liked, especially draw, then wash)) we 2,8 still do not quite add up with small details, but it still helps to collect! In the presence of everything is as in the description. Recommend.
Great piece
It's smaller than what appears in the image but for the price it's great.
Delivery time a month almost to Germany. Am satisfied, is just as aufn picture. Priced also OK. Thanks: ))
It's not bad. The worst thing is that it comes without a box and to give away because it looks bad.
As you see in the photos, and the description, he arrived very quickly in a few days and communication with the perfect store
The toy is interesting. The inconvenience is the size of pieces that are very small. Another limitation is that puzzle parts are made in cardboard, with bottom surface magnetized.
Received much faster than expected, kids love them, easy to clean and nice quality for being a paper base.
Good pear, colorful, made well
The pieces are very small
Many small details, really for children over 3 years old
Not very good packing, just package. Because of this a little hurt the box, and it was a gift. Not very nice
my son loves it.
Very. Nice thank you
Very good! The size is cool. Recommend!!
Excellent entertainment great p Ara teaching and excellent product
Pictures for groom exact same day thinking more savvy applications with head cap and play the end some small carving engraving router. And come on wood too rough sandpaper, Det just dowel seemed written! Shipping is 9th Day
Very good Toy and fast delivery :)
Norms
esta muy bien, aunque las piezas son algo pequeñas. diría que para más edad, ya que cuesta formar las figuras, pero segun calidad/precio es 100% recomendable.
Frankly nothing to say my daughter loves, it's really convenient for children to learn letters and numbers etc... Fast delivery I highly recommend for your children.
It's come very fast, I haven't tried it, it's for giving away. It looks great. Thank you very much. Greetings.
Good set. On the back of one board you can draw with chalk. On the other-felt-tip pens
Very cool, very happy is really worth shipping very fast