We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (16) |
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4 Star (2) |
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3 weeks delivery. Real silk, very pleasant to touch, beautifully breaths through. Highly recommend!
Silky shiny mask, very pleasant to the face.
I ordered 23.01 in St. Petersburg. Has received at the point of issue sdeca 22.02 quality is good, still did not have time to wear, but the feeling that in this mamka really breathe! There is no marriage, the thread does not stick out. Price 425₽
Excellent mask, I order a second time
Good mask, nice material. Expensive, as for a mask, but convenient. The size is slightly larger than average. Side sides when you wear a little "wrinkle"-for an amateur...
Kanina shovkova, on the dotik priemna. Ale in the complete set is not a Bulo regulator for carrying, the end of the mask is not to sit on the face.
Cool masks, I order not for the first time (the account has overtaken for 10 orders), for myself and loved ones. The goods always come without questions on quality, quickly and without problems. I recommend the store!
Excellent mask, I take not the first time.
Top, as usual
The mask is great! Silk!
It's super. I order not the first time
Real silk! previous one is my favourite mask for daily use!! Attached picture of mask after over a year of daily use (and daily handwashing with soap!!!)
Very cool color
This is not the first time I order at home, but always at the top and delivery a little faster than expected. I recommend!
The mask went a month and a half, did not send out for a long time, then sent out., but a week later canceled, sent again under another number-it was a horror of
The product corresponds to the description!!! I order the second time. For such a price, the quality is super!
I order more than once. Quality is super. Fast shipping. Recommend.
I'm taking the second Silk Mask. They are very easy to breathe in. Rubber bands are adjustable, soft round-do not cut, do not press or tear. Very comfortable mask! The green color is dark, black.