We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-20 Business days |
| Canada, Europe | 7-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (18) |
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4 Star (2) |
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3 Star (1) |
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2 Star (0) |
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1 Star (0) |
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Excellent backpack, I recommend!
Very high quality backpack. Lining is dense, roomy. The fittings are excellent. Came in three weeks in the Moscow region.
This is the case when you immediately move things from the former bag to a new one. i liked it very much. inside all the pockets are thought out to the smallest detail.
Very accurate description, looks interesting. Inside everything is neatly done. But I'm not sure that this form is convenient to use. And the castle is very hard, let's see how much it will last.
The order was received very quickly! Everything is perfectly packed and well understood. The backpack is very satisfied, immediately began to use. Inside there are many compartments, two pockets outside-in front small and behind large on the button. Places inside are enough to place all the necessary things and also women's things. The material is very soft, most likely the skin! I recommend to everyone!
The bag liked, exactly as in the photo, not small, many pockets, the lining does not rustle. Accessories brushed steel. About naturalness-all the seams and ends are sewn-sealed,, it seems like a natural codec. Let's see how it will be in the sock.
Cute backpack. Good size. But it's not skin. Not bad eco-skin. Harsh
The bag is very nice, as in pictures. It looks to me like real leather. I have already placed a few more orders to this store. I' m happy with this seller and the product.
The order was combined into one shipment, for which I am very grateful to the logistics, the goods are quality.
Great backpack
Light backpack, like a bright sun. Thank you
High quality, very good product, thank you.
Excellent leather backpack, happy as an elephant .. Delivery is necessary, 3 days and the courier brought to work .... Very, very glad, thank you to the store for the pleasure))))
Lovely backpack! And excellent quality! It was 3 weeks before Moscow. Track tracked
The backpack came to Riga within the declared time frame. I did not communicate with the store. Quality-leather, locks work, the bottom is strengthened specially. Compact, but I suspect that roomy. Definitely worth your money!
Bought during the sale, with coupons and discounts. Inside there are a lot of pockets, locks all work. Straps are adjustable. Slightly crumpled at delivery, doubts about the skin. Rather eco-leather.
I liked the goods, but the company of which the order was sent in Russia went more than 1,5 months
Is OK
The bag came with an unstitched handle and worn corner, opened a dispute for partial refund, the store asked to close the dispute, and he will send DR in return. backpack. I closed the dispute, and the seller began to pour. Draw conclusions! Do not repeat mistakes, Ali has more fair stores!
Super!!! Quality leather backpack. Already not the first of this store, the first black, I carry 2 years and like a new one. I hope this will not fail. Photo is not Aleu, really everything is much better
The backpack was delivered the next day by courier. Very soft quality leather. Lots of internal pockets. Very roomy, although it does not look big. Original design and color. Very satisfied, I recommend. Who writes that not the skin, does not understand the skin! This is leather 100%