We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you your order arrived before another order for 50 masks I order from another store around the same time.
I can't value a product q. I still don't get "I went to the of.de post office in my city u should show a special number w You, they send from CHINA. With LETRS and numbers?.ATTE.
Unlike other masks when inspiring is contracted a lot.
They arrived at 3 weeks, very well packaged and as reported in the description. Perfect quality price.
Cause of transport I did not receive my package, but it is refunded, and communicate well with the store, I think it's not his fault, thank you anyway! I made another purchase at this seller, everything was going well, so 5 star anyway.
All right, good quality.
Arrived in The Times listed. About 3 weeks, product as description.
For the complicated moments we are living, they arrive very quickly. They look good I trust vendefor and hope they protect well. In principle I recommend the product and store. Thank you
Very slow delivery.
They look OK, but the smell is something horrible.
They look good quality. The shipment took a month.
It's a size for children. Too small. But it's very packed
All right. According to article description. Good store
It was late to arrive.
Product same as description arrived in time set. Recommended!
At the time of purchase good price. Good quality
All right, masks are good.
I thought every plug was individually packed.
Expected product, they are original, took 1 month to arrive.