SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||2-10 Business days
||2-10 Business days
|Australia, New Zealand
||2-10 Business days
|Central & South America
||7-30 Business days
||7-20 Business days
||15-25 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality firm elastic and do not squeeze satisfied ears with purchase and fast shipping
As described. The mascaril are distributed in packs of 10. If I need more, I'll order them back here.
Very good. 5 layers and water resistant tested. The only problem is there’s no regulation number and rating on the mask. It’s just KN95. Not a big deal but it’s good to have the marks.
Very fast service with the white mask. Thank you. The colored masks are very comfortable and look lovely. I'll order again from this store
Product safety, largely well-received eup. Product satisfaction thank eup.
Appears to be of the appropriate standard but difficult to confirm.
Good quality and very fast shipping time. Highly recommended.
I'm glad the elastic ones are a little longer and less annoying the ears.
Very good, the elastic does not hurt in the ears
great quick delivery, good price, and great to wear, thanks
It took two weeks to get the order to Chile!
They arrived smoothly and quite quickly, now we will test them
Everything arrived earlier than planned and as the description said thank you
Same as the sample and very fast
Arrived on schedule and perfect as in product description.
The masks look well made, Quality is very sturdy. HIGHLY RECOMMENDED SELLER! FIVE STARS *****
It arrived fast and all good. Each package brings 10, in my case I ordered 100, 10 packages arrived, very good.
Delighted with the excellent service from this Company. Very happy with the fast delivery considering the 'trying' times which affects transport world wide as a result of Covid-19. Delighted with the product, thank you so much.
It's just like the one they sell here, a little smaller (better) but thinner. I don't know if it's five layers, it seems less. The super fast salesman, thank you very much. To the left, the new, to the right, the original. You can tell there's no stiffness in the new one. But, you have everything else.
Very happy with purchase. Free fast enough.
Great quality! Arrived in 8 days! Very early!
Shipping fast. Quality is good. Very dense. Breathing in them is not particularly comfortable. Erasers are short-ears fade.