SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 2-10 Business days |
| Canada, Europe | 2-10 Business days |
| Australia, New Zealand | 2-10 Business days |
| Central & South America | 7-30 Business days |
| Asia | 7-20 Business days |
| Africa | 15-25 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is not the first time I ask this store, it is very kind and communicative, very beautiful colors!
Ok
The parcel was not good sealed unique flaw this.
Excellent store, fast shipping to Mexico. 4 packs 1400 PCs.
Excellent masks and arrived velocissime
Fine mouth caps. The 10 day supply was a week longer, but I am beyond very satisfied. 10 colors. 10 mouth caps per color
All ok, Thanks, Paul.
Arrived Today many beautiful, beautiful colors done well very good feel Thanks a lot
The colors are great. Everything is perfect.
Thank you to Latvia for 3 weeks, we delivered the track from another store.
had before very happy thankyou.
Exact description. Full order
They're comfortable and at a good price. The assortment of colors is excellent
The product arrived quickly 20 days from China as it has the variant description the well-packaged colors arrived without any imperfection individually sealed the packs of 10 masks, I recommend the product worth it.
Very happy with the store, good product, has arrived early. Buy this salesman back.
Some other colors and besides all right. Thank you
They arrive in perfect condition, but it takes more than 24 hours. Mascaril are as seen in The Advertiser's photos. Very comfortable and certified.
Very good color respect against a small smell that I think of the dye, no smell on the other
Very good quality. It doesn't make fog and the elastic in the ears is very comfortable. 100% recommended!
Excellent. Exactly what I needed.
As ad now just use to protect me very good quality
Great packing and prompt shipment, Masks beautiful color and excellent quality
I 've bought this salesman several times, and so I give him 5 stars. The colors are vivid, in my case the rubber bands don't squeeze, but this time the bags didn't come well closed.
This is the second time I buy with the store, orders arrive early, they took 1 month to arrive in Mexico I ordered 19/01 arrived 18/02 recommend the seller, they come in separate and resellable packages which is very good: D
Masks comfortable, color gray super clean and discrete. Arrived ultra fast