SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-20 Business days |
| Canada, Europe |
7-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Easy buy online shopping| Best Buy Near Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, and comfortable maintain the neck well.
Užásny skvělý polštář
Shvidko came, the pillow is normal, NEMA's claim, ale rosmiri?! Little,. At the bottom of the takage pillow kuplyan in the store
The order went 3 weeks, the track was tracked, the pillow came in a joint parcel, the pillow is good, but I immediately say to it you need to get used to it, especially, the pillow really quickly restores the shape, is convenient. I'm buying a second pillow, I bought one myself for a sample so to speak, but she liked her husband, I had to order another one. The husband likes to sleep on his back, he did not have to get used to it at all, lay down and as on the cloud, comfortable and comfortable. So I recommend a pillow to buy, but be ready that what time you will get used to it
Very soft fast shipping memory shape top
Cushion rewelacja, perfectly podtrzymują scruff during sleep, great contoured :) Przyszly crushed, but after hour time wróciły for proper shape :) Finally me scruff not hurt as wstaję morning :) Fast shipping, store very polite, odpisał all the questions :) wholeheartedly Recommend :) Super quality with good price :)
Thank you
It is nothing worth finish is terrible and inside usually sponge
love
Before that I ordered from another store, the pillow was much harder, and this is very soft.
I liked the pillows. Shipping and delivery is fast. I recommend both the product and the store.
Came 2 PCs in such a small package in diameter Oval 30x20 cm thought that one was sent. At home, the shedding is compressed to the rag after a couple of minutes, the form was typed as in the picture. Very pleasant soft. Still haven't slept on these yet, but I think I will like it. Since I do not like high pillows. And the feathers are not very stuffed down in a lump and inconvenient because of this to sleep all the time you have to push. And on the resemblance of such on vacation in the ottela already slept very much, my son bought in Ukraine for 1200 GR according to reviews, he liked before that he wanted to sleep And for themselves decided to take two pieces for 560g and I think I was not mistaken, but for how long will show. I think such things need to be changed more often so as not to collect all sorts of dirt like in feather pillows
klein kussen . zie afmetingen
Super. Pillow without smell!
Good orthopedic pillow. Moderately soft, but keeps shape, does not crumble deeply. Someone would like it, I expected it to be softer. Light smell-the pillowcase stretched, the Pillow left without it and for two or three weathered. Packed well-bent in half. I pulled it out-immediately recovered. Quality is good! Recommend.
The parcel was tracked all the way. SMS notifications about status have been made. Fast enough delivery. Yes, the pillow is thin, but thin from the edge, where it does not matter at all. The problem is solved. Very comfortable. No more back and neck pain. Nice pillow.
Bomb!!! Comfortable ברמות!!! Thanks to the store!!! Fast shipping
I am very satisfied. Good quality. Comb quick. Thank you